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Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. We use our data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this policy. We at Pyramids are fully committed to respect your privacy and the confidentiality of your personal data, traffic data and communications content.

This privacy notice provides you with details of how we collect and process your personal data and make informed decisions about your personal information. By providing us with your data, you warrant to us that you are over 13 years of age.

What type of Personal Information we collect?

Personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. It is very important that the information we hold about you is accurate and up to date. If you want to change your email address or anything else, please let us know by sending a mail at [email protected]

Staying anonymous

You can browse this website anonymously (although cookies may identify your IP address). If you identify yourself to us, at that point we will collect your personal information. Due to the nature of the services we offer, if we enter into a service agreement with you, we will necessarily collect personal information about you.

Collecting personal information

We only collect the minimum information we need for the services we are providing. For example, if you sign up to our newsletter, we will collect and use your email address. As you would expect, the more involved you are with us, the more information about you we will collect. The main way we collect information about you is when you give it to us and this can happen in a variety of ways. We may process the following categories of personal information about you:

Communication data

This might be when you fill out a survey or questionnaire, join our mailing list or when you contact us through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Other Data

It is the data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We also use our own cookies for functions such as checking which pages you are viewing. We process this data to analyze your use of our website and other online services. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and to grow our business.

Services Data

It is the data about your preferences in receiving team building services or other types of services from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions and joint affiliate offers to deliver relevant website content. We also use cookies to track where sales on our website come from, so we can attribute sources of sales. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop our products, to grow our business.

We may use Customer Data, User Data and other type of data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve you. We may use cookies and tracking pixels for retargeting to do this including Google Analytics. We use other third parties for tracking, targeted advertising, monitoring advertising campaigns and viewing aggregated reports. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

We may also use your personal information to carry out some automated decision making about you. For instance, our executives may monitor which mails you open and use this information to automatically manage future emails you receive. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services and to grow our business.

Collecting Information from third parties

As discussed above, we collect personal information about you when you give it to us and when it is collected by our website however we may also collect personal information that is given to us or made available to us by a third party. We may automatically collect certain data from you as you use our website by using cookies and similar technologies. We will not intentionally collect personal information that is unintentionally disclosed.

Collecting sensitive


We do not intend to collect sensitive information about you and request you never disclose information about your racial or ethnic origin, political opinions, religious beliefs or sexual orientation to us in person or on our website or any blog or social media account associated with our website or business.



Our services are not designed to be used by minors under the age of 16 and we do not intend to collect information about such minors. We will make reasonable endeavours to delete any details of users under the age of 16 years where a parent or guardian has notified us that any such details have been obtained. By providing us with your data, you warrant to us you are over the age of 16.

Reviews or Testimonials

If you provide us with a review or testimonial, you give us your consent for the use of your name, likeness, the product you are reviewing, and the date of service delivery to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide. We may edit your testimonial but will only do so where possible without changing the meaning of what you have said. We may store and/or use your review for as long as the information is relevant to our business. We process this information based on your consent which you may withdraw.

Marketing Communications

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If you provide us with your email address or postal address for marketing purposes, we may send you information we think you will be interested in relating to the services we offer. We may also send you joint affiliate offers if we believe this might be of value to you. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests.

You may unsubscribe from our emails at any time by using the unsubscribe link. If for any reason this does not work, and you still receive information from us, or you would like to have your postal address removed from our database, please email us at [email protected] and we will fix this for you.

Social Networking Services and Links to other websites

You can connect with us via our social media pages on Facebook, Instagram, Twitter and LinkedIn. We may provide links to other websites or use social networking services to communicate with the public about our work. When you communicate with us using these services we may collect your personal information. The social networking service will also handle your personal information for its own purposes and have their own privacy policies.

How we use cookies and other identifiers

We use a range of tools provided by third parties including our website host, third party service providers and search engine browsers to collect or view access and traffic information for statistical, reporting and maintenance purposes. Third party providers have their own privacy policies. We also may also use cookies and session tools to improve your experience when accessing our online services.

The data collected by cookies does not usually identify you but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our online services and send you information more specific to your needs.

The kind of information that will be collected includes:

Device specific information such as mobile network information

Server logs including your IP address, the times you use our services and system activity

Location information including IP address, GPS, and Wi-Fi access points

Local storage availability

We use the information to help to track your use of our online services to improve your user experience and the quality of our services.

User and disclosure of personal information

In summary, as a legitimate business interest, the personal information we collect about you is used:

  • To verify your identity
  • To enable you to use our services
  • To provide you with information about our services
  • To provide you with personalized service or special opportunities
  • To run promotions
  • To facilitate our internal business operations
  • To improve our services and in planning new things
  • To conducting market research surveys
  • To monitor compliance with our Terms and Conditions.

We may also disclose your information to:

  • Other companies in our group who provide services to us.

Third party suppliers we engage to provide services which involve processing data on our behalf, for example IT and system administration services, website developers. In this case, we will require them to use that information only to provide the services we have requested, and in compliance with the provisions of this privacy policy.

  • Professional advisers including accountants, lawyers, bankers, auditors and insurers.
  • Government bodies that require us to report processing activities.

Third parties where we are required to in accordance with the law and reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our online services, or in accordance with a properly executed court order, or as otherwise required to do so by law.

Security and Overseas Recipients

We are committed to ensuring that your information is secure to industry standards however no system can be 100% secure and we are not responsible for loss you may suffer should your personal information be unlawfully accessed. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis.

We will do our best to ensure your data is protected to a similar standard as set out in this policy by using third party providers with similar privacy protections. By submitting your personal information to us, you agree to the transfer of your data across international borders.

We will also take reasonable steps to protect all personal information within our direct control from misuse, interference, loss, unauthorized access, unlawful or accidental destruction, modification or disclosure. To prevent unauthorized access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, and if these can be achieved by other means and legal requirements. In some circumstances we may use your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Third Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


We regularly review and may update our privacy policy from time to time. The updated provisions will apply from the date they are posted on our website, so we recommend that you re-visit this privacy policy when you use our services.

Accessing and correcting your personal information- your legal rights

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. For record keeping purposes, we will record and store all information exchanged during an exercise of your rights under this clause.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you request to have your information erased, we will, if appropriate, delete your personal information from our active business operating system. Your personal information will however continue to be stored within our backups as we are unable to delete specific items from our backup. We will keep a log of your request to be forgotten so that, should our backup be used to restore our operating system while your personal information is still stored, your personal information will again be removed from our active system upon restoration.

If you have any concerns about our use of your personal information, please write to 

[email protected] and let us know what the problem is, and we will see if we can resolve the problem.

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